A Routing Fault That Affected Inner Pages Has Been Corrected
A fault in how addresses were matched meant that inner pages did not resolve correctly for most accounts on the platform. It is fixed, and every page address now works as it should.
What was broken
Addresses on the platform take the form of an account name followed by a page name. The code that took an incoming address and worked out which account and which page it referred to made an assumption that held for a minority of accounts and failed for the rest.
When it failed, the visitor did not get an error. They were shown the account's front page instead. So a link to somebody's resume page opened their home page, and to anyone clicking it that looked like a site that simply did not have a resume.
Why nobody reported it
Because owners rarely click their own inner page links from outside. You navigate your site through your own menu, which built its links differently and worked. The failure only appeared when somebody arrived at an inner address from elsewhere: a search result, an email, a card, another site.
Which is to say it only failed for visitors, and only for visitors who had been sent somewhere specific. Those are the highest-value visits on the whole site.
What we changed
- The matching logic was rewritten and is now covered by tests for every address shape the platform produces.
- An address that genuinely does not exist now returns a proper not-found response rather than quietly showing something else. Silently substituting a different page is worse than an honest error, both for the visitor and for search engines, which treat it as duplicate content.
- Every not-found is now recorded so we can see patterns rather than waiting to be told. That work is in logging and alerting on broken links.
What you should check
Open your own site in a private browser window and click through every menu item. Then take one inner page address, paste it fresh into the bar, and confirm it lands where it should. That is thirty seconds and it verifies the thing that was broken.
If you have links to inner pages in a signature, on a card or in a casting profile, they work now and they did not before.
Related: canonical URLs and automatic sitemaps, both of which depend on addresses resolving correctly.
Create your free actor website and every page will have an address that works.
